Subprocessors
Effective April 12, 2026 · Last updated June 29, 2026
A subprocessor is a third-party service provider that processes data on our behalf to operate OccluTrace. We publish the categories of subprocessors and the safeguards that apply, and we provide the current provider-level list to enterprise customers, auditors, and regulators under appropriate confidentiality.
- Disclosure model
- Categories public; provider-level list on request
- Provider list
- Available under a DPA or confidentiality terms
- Change notice
- Material changes notified through the agreed channel
- Processing region
- United States and provider regions
Overview
To operate OccluTrace, Dental Cloud Technologies LLC engages a small number of third-party service providers (“subprocessors”) that process limited data on our behalf. This page lists the categories of subprocessors we use, what they do, the data involved, and the safeguards that apply.
Consistent with our Security posture, we publish subprocessor categories rather than a public provider-by-provider infrastructure map. Publishing a live provider map can expose operational architecture without giving customers meaningful control. The current provider-level list is available on request under the terms described below.
Subprocessor Categories
Each category below processes only the data needed for its function, under purpose limitation and contractual confidentiality.
| Category | Purpose | Data involved | Safeguards |
|---|---|---|---|
| Application hosting and operations | Operate the web application, database, job orchestration, and account services. | Account records, job metadata, security logs. | Least-privilege access, audit logging, encrypted connections. |
| Object storage and file delivery | Store uploaded mesh files, generated results, and export artifacts. | Uploaded files, output files, object metadata. | Private objects, scoped access, encryption, deletion workflows. |
| Compute and processing | Run scan alignment and related mesh processing jobs. | Uploaded scans and derived intermediate files for the requested job. | Transient processing, job-level isolation, post-processing cleanup. |
| Payments and billing | Process payments, issue invoices, and prevent fraud. | Billing contact, transaction records, payment status. No full card numbers. | PCI-compliant processor, purpose limitation, contractual confidentiality. |
| Transactional email | Send verification, password reset, billing, and service-status messages. | Recipient email, message context. | Used only for service communications, no marketing profiling. |
| Authentication and identity | Authenticate users and support single sign-on where enabled. | Login metadata, identity-provider identifiers. | Server-side authorization, scoped sessions, audit logging. |
| Product analytics and error monitoring | Measure reliability, diagnose faults, and improve workflows. | Redacted error and request context, consented usage metrics. | Payload redaction, consent-gated analytics, no advertising profiles. |
Where Data Is Processed
OccluTrace is operated from the United States, and our subprocessors process data in the United States and in the regions where they operate. Where information is transferred across borders, we rely on contractual, organizational, and technical safeguards, including standard contractual clauses where applicable. See our Privacy Policy for more on international transfers and retention.
Requesting the Provider-Level List
To request the provider-level list or a data processing agreement, contact contact@occlutrace.ai from your organization account.
Changes and Notifications
We review subprocessors before engagement and bind them to data protection and confidentiality obligations consistent with our commitments to you. When we add or replace a subprocessor that materially affects how your data is processed, and where a data processing agreement or applicable law requires it, we provide advance notice through the channel agreed in that agreement.
Customers with a data processing agreement may subscribe to subprocessor-change notifications by writing to contact@occlutrace.ai. If you object to a new subprocessor on reasonable data-protection grounds, contact us and we will work with you in good faith.
Contact
For subprocessor questions, the provider-level list, or a data processing agreement:
Dental Cloud Technologies LLC
Email: contact@occlutrace.ai