Terms of Service

1. Acceptance of Terms

By accessing or using OccluTrace (“the Service”), operated by Dental Cloud Technologies LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). These Terms constitute a legally binding agreement between you and the Company.

If you do not agree to these Terms, you must not access or use the Service.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. In such cases, “you” and “your” refer to both you individually and the organization you represent.

2. Eligibility

You must be at least eighteen (18) years of age or the age of majority in your jurisdiction, whichever is greater, to use the Service.

The Service is intended for use by licensed dental professionals, dental laboratories, and CAD/CAM technicians. The Service is not intended for direct patient use.

3. Service Description

OccluTrace is a web-based tool that computes dental occlusal alignment from uploaded 3D mesh files. The Service accepts upper and lower jaw scans, processes them, and returns computed alignment results and contact visualizations.

4. Account Registration

To access the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information to keep it accurate.
• Maintain the security and confidentiality of your login credentials and not share your account with any third party.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately at [email protected] if you become aware of any unauthorized access to or use of your account.

5. Credits and Payment

The Service operates on a credit-based system. Each credit permits the processing of one set of scan files.

• Free credits are provided upon account registration at our sole discretion.
• Additional credits are available for purchase through our third-party payment processor. Purchases are subject to the payment processor’s terms of service.
• Credits are non-transferable and non-refundable unless otherwise stated in writing by the Company.
• We reserve the right to modify credit pricing, allocations, and the availability of free credits at any time, with at least thirty (30) days’ prior notice to existing users.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with these Terms. You shall not:

• Use the Service for direct patient diagnosis or treatment planning without independent review and verification by a qualified dental professional.
• Do not upload protected health information, patient-identifiable information, files requiring a Business Associate Agreement, or files containing patient identifiers in filenames, metadata, notes, photographs, radiographs, or embedded records.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to extract or derive the source code, proprietary technology, or trade secrets of the Service.
• Resell, sublicense, or provide access to the Service to third parties without prior written authorization from the Company.
• Use the Service, its output, or any information derived therefrom to develop, train, or improve any competing product or service.
• Upload files containing malware, viruses, or any form of malicious code.
• Interfere with or disrupt the integrity or performance of the Service or platform.

7. Intellectual Property

Your Content. You retain all rights, title, and interest in and to the files you upload to the Service. By uploading files, you grant the Company a limited, non-exclusive, non-transferable license to process, store, and transmit those files solely as necessary to provide the Service. We do not claim ownership of your data.

Our Platform. The Service, including but not limited to its software, algorithms, visual design, user interface, documentation, and all related intellectual property, is and shall remain the exclusive property of Dental Cloud Technologies LLC and its licensors. Nothing in these Terms transfers any intellectual property rights to you. You may not copy, modify, distribute, or create derivative works based on the Service.

Trademarks. The OccluTrace name, logo, and all related marks are trademarks of Dental Cloud Technologies LLC. You may not use these marks without prior written consent.

8. Medical and Clinical Disclaimer

The Company makes no representations or warranties regarding the clinical suitability, completeness, or reliability of any output generated by the Service. All results are provided for informational and professional reference purposes only. The Service does not replace the judgment of a qualified dental professional.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. THE COMPANY DOES NOT WARRANT THAT ANY PARTICULAR RESULT OR LEVEL OF ACCURACY WILL BE ACHIEVED. YOU USE THE SERVICE AT YOUR OWN RISK.

Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, the above exclusions apply to the greatest extent permitted by applicable law.

10. Limitation of Liability

IN NO EVENT SHALL DENTAL CLOUD TECHNOLOGIES LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF DATA, LOSS OF REVENUE, LOSS OF PROFITS, CLINICAL OUTCOMES, OR ANY OTHER INTANGIBLE LOSSES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY’S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING UNDER OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNTS PAID BY YOU TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow limitations on incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dental Cloud Technologies LLC and its officers, directors, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law, regulation, or third-party right; or (d) any clinical decisions or actions taken based on output from the Service.

12. Termination

Either party may terminate this agreement at any time. You may terminate your account by contacting us at [email protected] or by using the account deletion feature in your account settings.

We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms or if continued access poses a risk to the Service, other users, or the Company.

Upon termination, your right to use the Service ceases immediately. Uploaded data associated with your account will be deleted from active application storage, subject to backups, logs, transaction records, fraud prevention, dispute, tax, accounting, and other legal retention obligations. Sections 7, 8, 9, 10, 11, 13, and 15 shall survive termination.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered in the State of Florida, in accordance with the rules of the American Arbitration Association then in effect.

Class Action Waiver. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against the Company.

14. Modifications

We reserve the right to modify these Terms at any time. For material changes, we will provide at least thirty (30) days’ notice to registered users via email or through a prominent notice on the Service prior to the changes taking effect.

Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must discontinue use of the Service.

15. General Provisions

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver. The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the use of the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

Assignment. You may not assign or transfer these Terms, or any rights or obligations hereunder, without the prior written consent of the Company. The Company may assign these Terms without restriction.

16. HIPAA and Health Data

Dental Cloud Technologies LLC is not a HIPAA Covered Entity and does not function as a Business Associate under HIPAA. OccluTrace does not provide treatment, process insurance claims, transmit HIPAA standard transactions, operate as a health plan, or serve as a healthcare clearinghouse.

OccluTrace is intended for de-identified 3D mesh files (STL, OBJ, PLY) containing surface geometry only — vertex coordinates and face indices. The standard service is not designed to receive patient names, dates of birth, Social Security numbers, medical record numbers, diagnostic codes, clinical notes, radiographic images, or other identifiers listed in 45 CFR 164.514.

Your responsibility. If you operate under HIPAA or similar health-data rules, you are responsible for ensuring that uploaded files do not contain Protected Health Information. Do not include patient names in file names — use case numbers or anonymous identifiers. Strip metadata before uploading. Document your use of OccluTrace in your technology assessment.

Business Associate Agreements. We do not offer Business Associate Agreements. Standard use involves processing de-identified geometric data that is not PHI. If your workflow requires a BAA or requires a vendor to create, receive, maintain, or transmit PHI on behalf of a covered entity, do not use OccluTrace for that workflow. See the standalone HIPAA position for operational guidance.

If you believe PHI was uploaded accidentally, stop using the affected case, delete it from your account if possible, and contact us so we can assist with removal from active systems.

Nothing in this section constitutes legal or compliance advice. Consult your organization’s privacy officer or legal counsel regarding your HIPAA obligations.

17. Contact

For questions or concerns regarding these Terms of Service, please contact:

Dental Cloud Technologies LLC
Email: [email protected]