Help
Find the files a module needs, follow its workflow and check the result. Search by module or error message.
Modules
- Occlusion alignmentBITEAlign upper and lower arch scans, then review the contacts and penetration measurements before accepting the result.
- Print modelsMODELTurn an upper and lower into printable arch models, with the base, hollowing and stops set for your printer.
- Crown designCROWNWrite the prescription, attach the arches in the workbench, then design the restoration through to an exported file.
- Scan segmentationSEGSplit each arch into individually labelled teeth, numbered in FDI, for the CAD step that comes next.
- Split BarBARDesign a screw-retained bar and a matching superstructure from one merged all-on-X scan, keeping the screw channels clear.
Across the platform
- Files and formatsGet a clean export out of your scanner, and know what we accept and what comes back.
- System requirementsCheck what a workstation needs, and which modules lean on it rather than on our servers.
- Error messagesLook up the message you saw on screen, what it means, and what to do next.
- Account and accessSign in, add colleagues, understand credits, and control what happens to your data.
Still stuck?
Include the case number, the screen you were on and a screenshot. Remove patient names and clinical notes before sending.